We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The jacket came up. Height 176 cm, TD 102. Our Size 48-50. Very obemnaya, did not like the way they already wrote that it seems longer in front, and behind it is shorter due to the rubber band scrapes and becomes a bag. And so in general nothing, came without defects.
Great jacket. Thank you
The jacket is of excellent quality, the store is reliable, I order not the first time. I took together with a friend the size s on the height of 156 and 170 to me sleeves slightly remove, a friend like a glove. Fittings, material, sewing everything on top. Both happy. Recommend on
The jacket is generally cool, but the lock will need to be changed
Super HAPPY, suits me perfectly, very satisfied.
я довольна полученой курткой. Заказывала L, по факту не понятно, на внутренней бирочке стоит М, на бумажной L, размер подошел. Продавец не отправлял заказ 21 день, на сообщения не отвечал. После отправки доставка составила 17 дней, не очень похоже на ускоренную♀️
The quality is good, the color matches. Thank you store!
Cool. For a very warm spring.
The jacket is already the second, baldezh, girls do not be afraid to order!!!!!!
Chic jacket! The color is beautiful. Not crumpled!
Delivery to Ukraine three 2,5 weeks. The jacket is good, the material is soft, pleasant. S for height 165 and parameters 90-68-93 came up perfectly. Thank you to the store for speed .. It is a pity that there is no loop to hang a jacket, but this is a personal preference!
i love it m is good for 171 99/83/108
Excellent! Exactly as in the photo! Came quickly, not crumpled. Color otpad, in my photo it turned out darker... Eco-skin soft, smell, everyone wrote, I did not have at all. Size... Yes, bigger, if you do not wear an oversize, take less on the size, I took M s, but it was possible even Xs, although it sits well. Thanks to the store and the manufacturer.
Куртка пришла в не очень хорошем состоянии. Но куртка свободная, красивая.