We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
reccomended, super fast shipping
I like it! Good! Thanks!
How fast, it's the third one I ask I love
Just high! Generally unreal! In fact, I did not expect anything special from the backpack, in general I thought that some kind of police thing would come. But this one, in general surprised, is just perfect, what I 've been looking for for several years. I opened the package, just squealed with delight! Here are the pluses: 1. it is really not small and not big, suitable for both dimensional and miniature girls 2. very good quality material is 100% 3. sewing all 100 points, no sticking thread, the line is even. 4. pockets are a bunch. 5. zippers are good. Anyway, did not fall apart at the first opening, it is already a Loyes 6. does not stink. 7. simple, but for me, quite stylish. 8. delivery mega fast. In the Rostov region, I got it for a week. Week! It's a goat! In short, for such funny money, it's just a smart purchase. 100 thousand times I recommend магаз, and this backpack. Zbazba
Very good quality exelent compartments
The backpack is beautiful, the quality is excellent. Lightning workers. Cloth is dense.
The child is happy, and this is the main thing! Very decent... sewn neatly.
Nice backpack. The color is only closer to Cherry, Bard.
Cool backpack, comfortable, beautiful, corresponds to the description. The only A4 is a little not completely moisture, you have to bend a little.
Chic backpack! I came quickly.
Very cool refusal. Corresponds to the description. It's been two weeks. No smell.
Very quick thank you A+
Beautiful, nice. Sewn well. I took it as a gift, but I would not refuse it myself.
I really liked the backpack, I'm very pleased, I arrived before the deadline, thank you very much to the stores, I'm so glad. He looks like that because I didn't get him.