We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Supper, I recommend
I'm very satisfied, the backpack is super, the size is medium, what you need, behind the zipper pocket for the phone, or for what you want, under the zipper cover and compartment and inside the pocket is divided into 2 and two pockets with a zipper, pleasant to the touch, comfortable, beautiful, the store put an elastic band and a beautiful package, thank you, I recommend you
Nice backpack. Came in a separate bag. Delivery is quite long.
Backpack Super, offices a lot, color as in the photo, thanks, quickly very much came with a career, thank you
After the bag I get used, it's uncomfortable to use. But it's a matter of time. Very high quality backpack. Two points I would improve: adjustment of shoulder straps (I want to make it shorter, but there is no possibility) and the back pocket is not enough.
I liked very much, roomy, 3 large and 3 small pockets, very pleasant to the touch, came quickly, I recommend to buy.
Very high quality and beautiful, delivery to Krasnodar from 30.04 to 11.05 in halva.
The backpack looks perfect, all seams are neat, I am very pleased. Recommend Seller
I liked everything, the delivery is fast, the goods correspond to the description, the bag is very good, thank you.
Хороший небольшой рюкзачок. Очень аккуратный и симпатичный. Доставка меньше месяца, хорошо упаковано, ничего нигде не помято. Цвет как на фото, стильный темно-синий. Не очень много вмещается формат А4 не вместится, но кошелек, 2пары очков, яблоко, 1кг сахара вместились прекрасно. Был небольшой дефект у подкладки, продавец-молодец, решил вопрос, вернул часть средств. Поэтому рекомендую и продавца, и товар
Very satisfied with the quality of the backpack! Soft, without marriage, there is no smell. Thank you
It's like the description. The bag really liked, soft, many pockets, roomy. The store sent the order very quickly, in the order put a gift-an elastic band for hair, very nice. I certainly recommend the seller. Took 2 bags, very satisfied. I will still order from this seller
Very well sewn, came for a week in Mr Pyaterochka, Pts conveniently, bought for almost 1400, many zippers, compartments, does not smell, but does not smell very good.
Gavau greitai, kokybiska, ačiū
Fast delivery. Super quality. Mięciutki, lot compartments. Recommend salesman and product.
Very well. Backpack super. Shipping fast. Everything was tracked. Packed perfectly. Recommend product and store