We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Light, soft, free, no thread, lightning is problematic, but I think a little help silicone grease.
Ну хорошая, мягкая, только нитки торчат оттого и 4 звезды, описанию соответствует, с продавцом не общалась, шёл товар с месяц где то
Товар пришёл хороший.Как на фотке. Ну торчала две ниточки,но ничего страшного из этого нет. Размер подошёл, всё хорошо. Если носить вначале весны,то с водолазкой или толстовской. Фото прикреплю позже. Продавец отправил заказ через 5-7 дней после дня заказа. Я не общалась с продавцом,потому что всё было хорошо,во время пришло.
Blyin she is so cool, I waited for a long time for her, but she is very large to me I do not like so oversize, on my stomach in a buttoned-up she I do not even know if I will wear it, because I expected another And so it is steep, soft, pleasant to the body. I think from + 15 could wear, because it's still a jacket, not a jacket + Came oochen quickly My paramers: height 159 og 80/OT 61/OB 88
Warm and soft.
I like everything!!!
The jacket is sooooo soft and pleasant, the size s came up perfectly at a height of 150 cm, did not try yet to go outside, but it feels warm
Excellent purchase is beautiful and gets me very well! Is exactly as the picture, very warm, elegant, received immense praise of my friends
Fully corresponds to the description. Soft, pleasant to the touch. I took a couple of sizes more, now it's a three-dimensional and interesting thing, a cozy thing for the spring with a silk (synthetics) lining. I did not communicate with the store. I recommend to buy.
it's my fav thing I ordered on Ali! it's super comfortable, the material is great to touch, it's warm and nice. great color and it has pockets! it is not much of a coat but hoodie or spring / fall kinda friendly weather. caramel colour is very nice, more like light cappuccino color.
super stylish and comfy!
exactly according to the picture I loved it. highly recommended. but its not suitable for the winters not that much warm n thick.