We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The coat is very satisfied. At a height of 174 cm and Russian 44 size came perfectly. Only the buttons will have to be sewn at the bottom, as it rushes from below.
Coat of good quality, I support all positive reviews. Selling in St. Petersburg, for a reason-for a long time I waited, I wanted for the winter, but while I expected already bought myself another coat. Write to the Instagram (I have a closed ACC), with the mark "coat" @ sandresaaa.
The coat is beyond praise! Delivered quickly. The quality of tailoring and the coat itself is chic: warm, fairly thick, sits chic. On parameters 170/92/70/92 village as an oversize. Measurements on the coat: length 110, in the chest 110, sleeve from the gate 74, shoulder down. Recommend!
Nice coat! In the autumn I bought black. I thought it was a little longer than khaki. On growth 170 and parameters 88-67-98 came perfectly! You can put on a sweater of any thickness))
My parameters are height 160, ob100, og92 Jacket loose Winter, in minus 8 it was normal Sits fairly freely, see photo
Down jacket is normal, but it's cool in it. If you do not go out for a long time, it's still normal, but walk for a long time, freeze. Other reviews I have in Instagram @ yuliafrolovaa
Good, if you do not button on the rivets, I just make a big smell and under the belt. Threads stick out and somewhere sintepon. I bought for a ridiculous cost, sin to complain. Stylish thing.
Great down jacket
A little incongruously looks at the size 42-44, I want it to be already... The edge of the sleeves is not very neatly sewn, all the time the lining gets out. Which pleases-a very warm coat, even at-15 is quite ok (although in the frost there is not enough Hood) and a long one-on the growth of 162-below the knee In general-price/quality-very much even!!
The jacket is super, warm at-20 is not cold, the height of 178 size 48 villages is excellent, the length is good, a little of the seams climb filler, I liked everything
Perfect coat for your money
Not a bad down jacket. AT-5 maximum. In places, it's uneven. But for their money norms are blanket) in general it is happy. Pockets on the sides in the hats are not convenient. Hands constantly look for them and do not kick) well, and so on my 42 size just like a blanket.
The color is slightly warmer than in the photo. I ordered the size S for height 166, the sleeves were a bit long. And a small hole on the lining. Seller is very good.
Perfect coat! Warm, quality fabric, dense, quickly does not get dirty, I wear without a belt, well with a scarf and a cap, in-17 with a sweater is not frozen.
Down jacket is cool. On the Russian 44 is free, but I needed it. Can be worn with and without a belt. According to my feelings, you can safely wear to-20. Height 168 length is good, the length of the sleeve also pleased.
Warm, windproof, waterproof. Not Pooh! My height is 160, the size S, looks gramosco.