We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
that's great!It's so warm.
Same as picture. Very beautiful.
arriver très vite très chaud ! comme sur l'image
Very long went, the Cape is good
Muy hermoso, tardo 2 semanas por dhl en llegar a mi pais, pensaba no estaban divididas las mangas pero si lo estan, es calientito, lo recomiendo ampliamente.
Очень красиво смотрится, приятный мех. Размер подошёл идеально. Единственное, порвался пакет и немного испачкали. Пришлось застирывать. Слишком тонкий упаковочный пакет.
все понравилось, очень хорошая накидка советую!!!
Very soft, beautiful fabric, well made. Is delicious. Delivered quickly.
Спасибо большое за такую красоту! Шуба дошла в Московскую область за 5!!!! Дней)))
I love it and fast delivery thank you so much
Girls, delivery 12 days without extra charge! The store was in touch, bolshevata for the size of XS but due to the fact that it's bolero-nothing terrible, the quality is good, the height of 160 is long, it will sit on high to the waist.
Entrega rápida y prenda de calidad como se ve en la imagen.
A little small but good
Well good quality and Ben. Finished. A little small for people who wear a 50 as size.
Very fast shipping! Ordered: 12.07 and arrived at 12.29. Amazing quality! I'm very satisfied, big recommend! Thank U, Seller!
very satisfied, thank you!
It's really soft and beautiful. Gorgeous burgundy red with the same colour lining. I'm 160cm 57kg. Came in two weeks to Spain. I'm happy with the cape, I feel like little red riding hood. The clasp is really strong, be careful with your fingers!
Super sweet item. However, I expected it to be longer and a little warmer. The shipment took 2 weeks to arrive in France.
Очень мягкая накидка, теплая, но не согреет. Свободная. Красивый цвет. За свои деньги настоящая находка
Super soft. Great communication. Love it
Tamaño talla s-m calidad buena. recomiendo peinar la capa, para cuando hayan algunas imperfecciones. todo genial .
schaut gut aus, fühlt sich gut an, schnelle lieferung :)
Looks accurate, thick fabric.