We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bags is not bad , quality is not the best but looks nice .
The bag came as in the photo. Exactly what I wanted. Happy with the purchase. I came very quickly. Only 12 days to Kazan. It is visible in the photo, but not critical.
The bag is well packed, the quality matches
Product spełnił my expectations. Identical as the pictures. Recommend
Fire! Quality and speed delivery Super!
It's been a long time.
The bag fully corresponds to the description and photos. Small, but roomy. Was very well packed. Nowhere scratched. A little clenched on one side, but it exactly unravels in the sock. Kharkiv reached very quickly, a little more than 2 weeks.
very nice bag, color as on the Picture, value for Money is definitely ok
I liked the bag, roomy! thanks!
A good bag, the seams are even. The bag was sent very quickly. I advise the store.
The bag is light, for summer a good option. Short strap is thin, I think it will not withstand the load
Came quickly, tracked, with the store did not communicate, everything is fine, a beautiful bag, the color is as in the photo! I like the size, comfortable, neat, roomy!
Cool Bag! I came for a month, the smell is small, but I think it will fade. Corresponds to the description, dense. But the pen from the rag is likely to come soon in disrepair.
I liked the bag. Goods good
Запах есть , в целом ничего , понравилось
Artificial leather, but looks like a natural. Quality good bag I liked. There was no smell of him. There are several offices inside. On top of the hood, it does not close. For me norms, I can not close