We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product came very quickly, fully corresponds to the description, everything is good, I was very pleased with the purchase, though there is a little more than in life
The bag is great, looks very nice and has plenty of space. The only thing I didn't like very much is the inside material of the bag but for the price it's very good.
The bag came in 3 weeks for the new post office. Outside corduroy, inside the lining rustle. The chain is cool. In general, for such a price fire!
Excellent bag, waiting for the reason to walk.
está perfecto!! me encanta!! el envío fue rapidísimo
The chain for my taste is short
Like in the picture, it's very cool
The bag is very stylish. The chain is strong enough, but still load the bag as a backpack is not worth it. I did not believe that I really wished as rustling as they wrote, but it really is)) the problem managed to solve the washing a little, rustle became less. In places, the quality of the line is lame. The review is not unambiguous. The store should either reduce the price of the bag with such a quality of lining and seams, or use normal materials and sell more expensive. For I repeat, the appearance of the bag pays off all its shortcomings) P.S. After one wash, the paint from the dog with a zipper already goes down
fast delivery, nice and trendy bag. happy with purchase
The quality of the goods corresponds to the price. Thin fabric bag of A4 format on the lining, zipper. Handle in the form of a plastic chain, all as in the photo.
Very fast shipping! The handbag itself really liked-beautiful, practical and comfortable handles for the shoulders. I'm happy! I recommend to everyone-all-all!
Super cute bag, just like on the picture and still delivered quickly too. Super happy with it!