We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great jacket! Excellent quality and beautiful color! Sorry there is no size XS, I will wear s as a big oversize. Love!!!
Excellent down jacket, light! On the growth of 170 cm is not short, rukova is not short! The color is beautiful, chose the size m. But this is more an option for spring/autumn, not in Frost!
Size S at 42-44 well approached, the sleeves are not short. The length of the hands depends.
Thank you very much!!! The jacket is excellent, light and warm, the store sent quickly-received for 10 days in Kaluga.
Everything is fine! And sewing quality, and fittings, and length. Temperature regime, it seems to me, from + 5 to-5. You can't wear it in colder weather. Usually I wear Xs or s. The size is a little loose, but it looks generally good.
Cool, looks unusual. The quality is excellent! I'm happy with the purchase!
Cool jacket, in my 44-46 R came up size m, height 158 sleeves a little short, warm) checked on-13
отличная куртка. на параметры 94-68-94 подошло. пришло очень быстро.продавцу большое спасибо и желаю процветания бизнесу.
Пуховик отличный! Благодарю!
The jacket is excellent, height 170 cm. Sleeves fit, of course not on the cold, but for a warm spring is excellent! I took the size S, although I wear Xs, I sat perfectly, the oversize, but minor.
For a long time I was not so admired by the purchase! In this jacket I like everything: color, style, material and accessories. Especially the color. It is so spring))) for height 167 cm sleeve length as needed. The jacket is weightless, but warm. Whether the Pooh did not understand. In short, at a plus temperature it will be very comfortable. I'm happy with the purchase definitely. Photo in natural daylight.
The jacket is excellent. Color, material, sewing-all liked it. At a height of 164 in the size of M I would like a sleeve a little more authentic, but also such a good.
Very beautiful color, dusty purple, very light, pleasant, high-quality accessories. I wear S, I took M to look like an oversize. But at the same time, 168 sleeves are still short, even m Ki. Not short, you can wear, but a little discomfort is there, you could have genuine.
The quality of the jacket is good. Of course, some where the threads stick out. The accessories are good, the color is pleasant. But the length of the sleeves is very small on height 170.
Cool, quality jacket. Threads do not stick out!
The jacket is super, the color is material .. Growth 164 ordered S, sleeves in the butt .. When the hands are lowered down like nothing, but when you bend in the elbow of the bone can be seen, it's not very beautiful .. With gloves like normul .. Sent long 2 weeks, then 2 weeks delivery