We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very well I like a lot good quality :) !!
Very quickly came the order, my daughters liked it! Quality is good! I recommend
I loved it, it's quite wide, the accessories are very cute (besides I added many more), I love the style and when I talk to the store so that the backpack said Zaoshanghao allowed it
Good quality backpack.
Very cute backpack, the material is dense and pleasant, a lot of pockets inside and outside, as well as a capacious backpack and is perfect for study. As a gift put the earrings, everyone is happy, thank you to the store
I am SO IN LOVE with this backpack I could cry out of happiness its the prettiest and cutest backpack I own and I own a lot XD I ordered it with accessories and it's super cute, the zippers are rly good too and it has many different pockets and compartments. I can't wait to use it!!
Delivery to Belarus for a month. The product is excellent, as in the description (badges, toys, and earrings as a gift)
Came an order for 10 days in the Moscow region. The product fully corresponds to the description. I did not expect it to be so big inside, but I'm really delighted. There are three pockets outside: one in the back and two in the front-the largest is excellent. Two small pockets inside, as well as a department for notebooks. There is also a small department outside. I ordered without accessories, but as a gift put earrings, very nice! Also attached was a badge in the form of a bear. The material is pleasant, not hard. In the briefcase itself, you can put a 15,5 inch laptop. (In height almost Butt)
My daughter is delighted
Very high quality bag, light, roomy, unusual, fast delivery❤& Middot;
Item as described, Good quality so far (A little lite material) came with all requested material very fast shipping Thank you
Fast shipping. Good qulity. Baby is happy!)
Really liked, excellent quality, quickly delivered, thank you very much))))
Everything is o.k. All as like a foto.
Supply durable 20 days, super. Quality Super, porządne workmanship and material. Super capacitor, large space. Only MINUS this suspenders, after packing backpack books not persist and zsuwają with buckle strap. Should be founded in factory.
Backpack super. Mail only took a long time to order.
Cute and came with an extra. The backpack strings were kind of frayed though.