We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Poor quality of lightning, separated from the first time
Excellent summer handbag, thank you to the store for a quick handbag
Фурнитура на 5+
They are beautiful I recommend, it comes very complete.
всё очень хорошо
Very quickly came a handbag beautiful gentle color, quite roomy. I hope it will last a long time.
Super tasje , snel verzonden ..zeer goed verpakt . Had alleen niet gezien dat je het ene gedeelte van het andere kunt halen , iets gemakkelijker te verliezen zo . Verder in 1 woord perfect.
The parcel received 3 weeks after the order. Very satisfied with the order, I liked the handbag. True Honor 9 is not quite included in the purse with the closure, but where the lock, freely! Well sealed.
Handbag fire!! For this price is just a gift. Thank you!
Super handbag, very soft and pleasant to the touch, the color matches. Thank you for the gift
Normal bag. The phone Huawei Nova 5T is placed without problems in the pocket with a latch. In the compartment with a zipper, too, but very tightly due to the side inserts. I think the straps are thin for this size of the bag, they do not look reliable
Perfetta! Arrivata in 10 giorni!
Handbag very cool. Recommend. Oby only was well sewn, because zamówiłam yellow and gray. Yellow super a second Gray have rivets zaszyte inside and you could not its separate for 2 parts
The handbag is wonderful! it is packed very neatly. The order is satisfied!