We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Its color is not exactly... It's light red. It's okay.
Very beautiful and very fast delivery I recommend. She's like in the pictures...
I love it. Same as the photo
The parcel was delivered quickly. The bag really liked. Packed well, as I asked, so as not to crumble. Very satisfied with the purchase. Thank you very much to the store. He wasn't in touch, he didn't need to. Everything is wonderful.
Super nuostabu aciu
The best. Love it! Came in a messengerbag, bubbleplastic, plastic bag, fabric bag and inside an aircushion. Couldn’t have been better. Spacious bag. I am amazed. Thank you!
The product corresponds to the description completely, came faster than expected. There is no stock from the bag. Inside the air bubble but despite this bag came crumpled. Very sorry.
Excellent bag for its money came very quickly but slightly crumpled
My mother likes the bag I ordered and she is satisfied
I am very satisfied with the product
Thank you for the fast shipment and excellent quality!
The bag is very beautiful. Looks decent. Quality is good. I was looking for this. Especially it suits me that there is no internal partition in it: As for whom, but it only prevents me. Very satisfied with the purchase. I advise both the store and the goods. I wish the seller all the best. It was very nice that the seller put a small surprise (hair rubber with a cute bow) and carefully packed the goods, which is also no less important. Thank you.
The bag came in 17 days. Packed very well. Inside was a package of air, so that the bag did not lose shape. There was a little smell, but quickly weathered. The store put a hair band as a gift. I did not communicate with the seller. I recommend the goods and the seller.
I thought the bag was a bigger but it was seen serious oas than a few centimeters. Very well packaged well protected and thank you for the gift the bar
Fast delivery, top item conform to the description! I recommend
Сумка очень понравилась. Такая, как на фото. Доставка быстрая. Упаковка очень хорошая. Всё пришло в целости и сохранности. Продавец положил подарочек, резинку для волос. В общем, всё супер. Рекомендую!
It came perfectly. thank you very much for your work.
The length of the zipper is much smaller than the bag (see Photo)-It is not very convenient to use...
Very beautiful bag, matches with the photo, thanks to the store