We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really liked the bag! Both quality and color and size and functionality are all on top! Recommend)
Recommend. All OK
Шикарная сумка.Я очень довольна!!Доставили очень быстро. Огромное спасибо продавцу
Am satisfied, the bag is very cute and liked more speed of delivery, thank you.
A good bag, worth your money
super kvalitāte.,laba soma.iesaku.noteikti sūtīšu vēl no šī veikala
Awesome bag, I love it
It matches the description. Very nice Color.
The bag is great! The store packed it well, there were 2 air bags inside, so that there were no creases. Inside is a small pocket with a zipper, complete with 2 belts. The accessories are good, the texture of the material is also excellent. Looks super!
пришло в Тулу довольно быстро, упаковано хорошо, в пупурку и внутри пакеты с воздухом, не помялась, цвет нежный приятный, внутри кармашек который разделяет сумку на два отдела, сумочка средних размеров, но все мелочи вместились (косметичка, аптечка, очки, большой кошелек и документы) покупкой довольна.
The bag is beautiful, I really like it. Comfortable, the color is cool. Recommend. Stitched neatly, the seams are even, the locks and accessories are of high quality. Only lazy did not say what a cool bag I have.
Super fast shipping. So quickly did not yet arrive the goods. In Primorye came in 8 days. I recommend the store. Handbag a little less than I expected, but the quality for this money is quite good
Bag Super! Thank you store! Advise!
He's smaller than I thought but cute.
The bag is of excellent quality, the delivery is fast, neatly packed. the bag has bags with air to keep the shape. I recommend the goods and the store.
Great super nice, well done. I loved it.
Nice bag. I wanted this, not big is not small. Straps are comfortable. Everything is qualitatively done. There is a smell, but not critical, soon will fade.
perfect bag. looks excatly as in the photo. realy good quality.recomend