We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Me la esperaba mas grande
In general, a normal bag, on the bottom of the cardboard, I did not like it
The bag is very nice, the picture looks a little bigger than it is but it's very good
i didn't get the product but i will get the refund
The bag is slightly darker than the pictures, therefore but 4 stars;) for the rest I am very satisfied. I ask me called wondering how long the bottom of the bag very goes stay, because along Within feels that down not to as a sturdy material.
Very nice same as the photo
bardzo ładna, polecam
The item didn't arrive, but the store refunded the item quickly
Just like the description. Take it down in reinforcement to shape it. Maybe a little smaller than expected. It took 13 days to reach Spain.
Order in Ukraine came quickly. The parcel could be tracked. The quality of the bag is 4-. On the beach, shopping is a great option.
Exactly like the shape and color photo. It came perfect, without being wrinkled and without bad smells. The closures work great (one button at each end and one magnetic in the center). It also has a very practical inner bag. Size a little bigger than DIN-A4. Highly recommended.
Bag unfortunately no lining.
Thank you for your item. Beautiful!
The bag arrived very fast in Chile, it is of good quality, has good terminations and the fabric is thick. The size is good and is exactly the same as the description. Fully recommended, both the product and the store.
It's exactly how they describe it.
It's smaller than I imagined, but the size and shape are fine. So happy, for the price the quality is very good.