Size:length 29cm,Width 12cm,Height 39cm
Size:length 29cm,Width 12cm,Height 39cm
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods came quickly, all as in the description
Same as in the picture. Very satisfied. My daughter has been delighted. Thank you
The backpack is excellent, thank you!
The backpack is comfortable and very cute, as a gift the store put the rubber, very nice) the backpack came quickly, there are no problems) 1 large pocket, 2 smaller (one behind) and on the sides + inside 5 compartments The backpack itself is soft and pleasant to the touch
Adorable! Very fast!
Perfect!! I really like it! Super cute backpack. Thank you so much!
Really cute omg I recommend took around 2 and a half weeks..just like the picture but does come with a manufacture kinda smell but I don’t mind can always a wash it
Very nice, late but arrived store send gifts
Thank you very much, wow backpack! quickly came and a lot of gifts:}
Hermosa. Es igual a la foto. Excelente calidad, es gruesa, los cierres se notan firmes, costuras bien hechas. Tiene diferentes compartimentos adentro, incluso atrás un bolcillo con cierre muy útil. Llego muy rápido, menos de 2 semanas y ya la tengo, además con regalitos. Para mi el mejor vendedor, muchas gracias y prosperidad en su negocio.
Cool, as in the picture. Stitched neatly. Grade 5 +
Bella the backpack with very happy gifts conmi shopping
The child likes it. Lightweight backpack.
Super nice charm me just like in the photo :)
The backpack is very beautiful, I like it. Smells like glue gun and mint, but it can be fixed) Bear, badges, bracelet and elastic, roomy and beautiful))) The straps are adjustable, the fabric is good, thanks to the store. Came quickly))
Wonderful backpack! <33 Reached in about three weeks, the color is beautiful Badges with film, not damaged Teddy bear is also cool The store put the gift, thank you!♡︎
I love it.‼️