We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This coat and wanted. On weather from plus 2 is perfect. Soft, pleasant color. My great love.
It’s cute but the coat doesn’t stay closed tho
Такой быстрой доставки у меня еще не было. Пришло за две недели, в почтомат. Пальто прикольное; без подкладки, но я носила и в -11/-10 с тёплой кофтой было не холодно. В общем, highly recommend
Beautiful Teddy, lungho but attention size large
The coat is thin, like my panties, in the store would not buy this. In addition, strange stains on the buttons, do not wipe off anything. I do not know if I will wear it yet... I opened a dispute for a refund of 500R, the store approved, so I put all the stars.
Ordered L size TC in the position of growth 1,69 rukova long. The color is not pure white, but norms. For me on weight 85 kg oversize. So order in size, buttons can be changed. Came very quickly for 2 weeks in Ekaterinburg.
Отличная шубка, мягкая, уютная) фасон сильный оверсайз, что мне очень нравится! На весну отлично подойдёт
Never received but got my refund
Very nice jacket! Take your usual size, I wear a S-M and I took S it suits me very well and gives an oversize effect. I'm delighted that.
Good fur coat, light, for a warm winter, with a warm jacket under the bottom)
Очень качественная и красивая шубка , продавец отправил посылку очень быстро , спасибо огромное.
Thank you very much to the store for honesty. The goods did not receive, the seller returned the money. Very rastroenny, wanted and waited for a fur coat, dreamed of it.
Nice Color. The bass is not well finished, it hangs on one side. I don't advise. Size M corresponds to uns 40 Spanish. Fast shipping, that's right.